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Showing posts with label scam. Show all posts
Showing posts with label scam. Show all posts

June 22, 2009

Virus Harvests Confidential Banking Info from ATMs

A new virus has been discovered on ATMs throughout Russia and the Ukraine. The ATMs; running Microsoft’s Windows XP operating system, appear to have had been infected with a 50Kb piece of malware. The malware, which ran under the guise of lsass.exe, an executable which is normally used to cache users credentials to make accessing data easier, evaded normal virus scans and security checks.

As the piece of malware sits undetected, it gathers not only the card number of any card used on the machine, but also the start and expiration date of the card, the pin, and the 3-digit security code. All of this information was stored on the ATMs hard drive until the person controlling the virus decided it was time to collect. The method for retrieving the data was also very smart and likely contributed to staying undetected for so long. When the thief was ready to collect, they simply went to the ATM, inserted a preprogrammed “trigger” card, and all of the data was printed out via the ATMs receipt printer. So far, the malware has been found on 20 ATMs, and the experts at SpiderLabs, the company that located the bug, has said that it is likely it if more wide spread, and likely to continue to spread. It is up to banks to now tighten up their security procedures as well as pay careful attention to the audit trails that up until now have been used to make sure customer data was being transmitted securely.

As a bank user, the best thing you can do is pay careful attention to your bank and credit card statements and your credit report. You can get a free credit report for the Big 3 credit agencies by visiting https://www.annualcreditreport.com/, or check with your bank/credit card company to see if they offer free/cheap credit monitoring.

 

 

See the article on New Scientist for more info.

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April 2, 2009

More Warranty Services Calls…

More fun…

This time the calls came from: (269)768-2200

scam_alert_big

Call 5: (co-worker3’s work phone) 3:35pm
*blahblahblah press 1 to talk to a sales person*
Kiko:
Hi, this is Kiko calling from Warranty Services, are you interested in a warranty for your car?
Me: Hi Kiko, may I have your corporate offices number please?
Kiko: I’m sorry, I can’t give you that, I hope you have a good day *click*

*This call actually gets somewhere*

Call 6: (my work cell again) 3:46pm
*blahblahblah press 1 to talk to a sales person*
Caesar:
Hi, this is Caesar calling in regards to your automobile warranty expiring, can I have you first and last name as well as zip code please?
Me: zip code is 96813
Caesar: Thank you, and your first and last name?
Me: John Smith
Caesar: out records indicate that you have never bought a warranty from us.
Me: nope
Caesar: Thank you, and what year, make and model of your car?
Me: 1950 Ford Model T
Caesar: Do you have a newer car?
Me: no
Caesar: I'm, sorry, we cant process your warranty today.
Me: WHY NOT?!
Caesar: Unfortunately, its too old.
Me: How old can the car be?
Caesar: The car must be from 1983 or later, have fewer than 150k miles, and cannot be a commercial vehicle.
Me: Do you have a subsidiary or affiliate that can warranty commercial vehicles?
Caesar: No
Me: Well, I’m looking at buying a new car soon, can I have your number so I can call back and get a warranty?
Caesar: We don’t do that.
Me: You don't let people call to buy things from you?
Caesar: No, this is your final notice, if you don’t buy it now, we wont ever call you back, and your number will be deleted.
Me: But this is the second time you’ve called this number today.
Caesar: That is because our database takes 24 hours to update, so tomorrow your number will be deleted.
Me: Well, good luck on the not letting people buy things. Talk to you tomorrow.

Call 7 (co-worker3’s personal cell) 4:01pm

Call got disconnected before we could get to a person.

Call 8 (co-worker2’s personal cell again) 4:05pm

Call got disconnected before I could talk to somone.

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Dear Warranty Services…

Today has been a day full of fun with telemarketers. Now, normally, I simply answer the phone and let them know I am not interested. I scam_alert_big know the guy on the other line is just trying to earn a pay check, so I’m not about to start screaming at them. But this is getting ridiculous (well for my co-workers, I find it hilarious). I missed a couple of their calls yesterday because I was on the other line, but I made sure I was ready today.

The Number that has been calling so far is: (571) 431-1262
They Claim to be from Warranty Cervices, which is a well known Scam

Call 1(this was to my work cell): 11:36 am
*blahblahblah press 1 to talk to a sales person*
Girl Caller: Thank you for responding to your final notice, to ensure accurate information, can you please confirm the year, make and model of your vehicle? 
Me: How do you know the warranty is expired if you don't have the car’s info?
*Click* call ends

Call 2 (co-worker1’s work cell): 12:42p
*blahblahblah press 1 to talk to a sales person*
Girl Caller: Thank you for responding to your final notice, to ensure accurate information, can you please confirm the year, make and model of your vehicle? 
Me: Thanks for calling about this. Is this for the Bentley or the BMW?
Girl Caller:*sounds excited* What year is your BMW sir?
Me: So this is for the BMW? I thought the Bentley was the one out of Warranty?
Girl Caller: “uhhh…*click*

Call 3 (my personal cell): 12:47p
*blahblahblah press 1 to talk to a sales person*
Guy Caller:
Thank you for responding to your final notice, to ensure accurate information, can you please confirm the year, make and model of your vehicle?
Me: I’m sorry, who was this?
Guy Caller: Warranty Services
Me: And your name?
Guy Caller: Rick
Me: Rick, may I have your corporate office’s number please?
Guy Caller: I cant give that to you, I’m sorry.
Me: No problem, may I speak with your supervisor?
*Click*

Call 4: (co-worker2’s cell phone) 1:01pm
*blahblahblah press 1 to talk to a sales person*
Girl Caller: Thank you for responding to your final notice, to ensure accurate information, can you please confirm the year, make and model of your vehicle? 
Me: I’m sorry, I didn't catch your name
Girl Caller: “Mu…mu…My Name?”
Me: Yea, so I know who I’m talking to
*click*

You would think these people would have more persistence, but nope, one question and they crack. Oh well, hopefully they call more, this is getting fun.

As always people, think before you give out your information. If someone calls and asks for your info, its probably a scam. Ask where they are from, and ask for a call back number. Then, if it is someone you do business with, go find their corporate number, and call that to get back in touch.

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